FAQ

Our management fees start from just 6.5%, making us one of the most competitive options in Brisbane. We pride ourselves on transparent pricing with no hidden fees.

We conduct routine inspections every 6 months completely free of charge. This helps us identify any maintenance issues early and ensure your property is being well cared for.

We have a robust arrears management process. Our team follows up immediately, issues breach notices where required, and works with tenants to resolve issues. Our 24/7 Landlord Hotline means you're always in the loop.

Yes! We provide a 24/7 Landlord Hotline so you can reach us anytime, day or night, for urgent matters.

We conduct thorough screening including rental history checks, employment verification, reference checks, and credit checks through the TICA database. This ensures we find reliable, responsible tenants for your property.

We are based in Auchenflower and service the greater Brisbane area including Toowong, Paddington, Indooroopilly, Milton, St Lucia, and surrounding suburbs.

Simply browse our current listings and click 'Apply Now' on any property. You'll need to provide identification, proof of income, and rental history. We aim to process applications within 24 hours.

The bond is typically 4 weeks' rent and is lodged with the Residential Tenancies Authority (RTA) as required by Queensland law. It's fully refundable at the end of your tenancy, subject to the property condition.

You can report maintenance issues through our online portal, by email, or by calling our office. For urgent issues, we have a 24/7 emergency contact number.

Each property has different pet policies. Some properties allow pets with prior approval and may require an additional pet bond. Please check with us about specific properties.

For a fixed-term lease, you generally need to give notice at least 14 days before the end date if you don't wish to renew. For periodic leases, 21 days' notice is typically required.

Yes, Harmony Living Pty Ltd is a fully licensed real estate company operating in Queensland. Our team holds current QLD real estate licenses and certificates.

We have 9 years of property management experience in the Brisbane market. Our team is passionate, honest, and dedicated to providing exceptional service.

We're located at 32 Dunmore Tce, Auchenflower (in the Sylvan Grove Apartment complex). We're a local office, not a call centre — we're here in the community every day.

Absolutely. Call us on 0435 861 402 for a free, no-obligation consultation. We'd love to discuss how we can help with your property needs.